Refund and Returns Policy
Overview
We are happy to offer a full refund if you are dissatisfied with your Resilience Agenda purchase.
Each year, over 30,000 people trust Resilience Agenda to support their Mental Fitness and goal-setting plans.
If you regret your purchase, we first ask whether you can use it as a meaningful gift for somebody close to you. This enables us to avoid the expenses of wasted shipping, and allows us to continue supporting charities and causes that are important to us such as Australian Rotary Health's mental health research.
If you would like your money returned, just write back to us with your order number, and we will process a refund for you.
Of course, if your goods are lost or damaged, we will of course replace these at our cost and in most cases offer free upgrades and express post to keep you satisfied.
If your item is damaged (which rarely happens), please send us an email to the address below with a picture of your damaged item so we can learn more about how to avoid issues like this for others in the future.
To return your product, you should mail your product to Resilience Agenda c/o DB Global Logistics, 22-26 Freight Drive, Somerton, Vic, 3062 and then send us an email to let us know.
Contact us at letstalk@resilienceagenda.com for questions related to refunds and returns.